Knoah Solutions is an award-winning, Global Outsourcing Services Company that delivers the best multi-channel customer and technical support services in the industry.
Since its founding in 2001, Knoah Solutions has successfully helped large enterprises and small companies deal with the challenges of contact center outsourcing by providing a unique blend of management experience, operational processes and best practices, state of the art technology and a core philosophy of flexibility and openness.
Knoah is your one stop shop for contact center services delivering Voice, Live Chat, E-mail, Data Analytics and 3rd Party QA Services
Ordering phone lines, setting up your IVR, 100% recording, building your knowledge base, performing quality analysis, providing CRM and agent performance management tools, delivering reporting/analytics and managing staffing 24/7, all are included in our competitive pricing. These qualities ensure a long term, trusted and productive outsourcing relationship across all our solutions at price points the large outsourcers can’t match and the small ones can’t deliver on.
Our innovative and consultative approach to contact center service delivery has repeatedly earned us a spot on the IAOP list of 100 top outsourcers worldwide.
- Flexibility and Adaptability that goes beyond traditional SLA driven companies
- A value-driven and collaborative work culture that helps us create value for all stakeholders
- World-class workplaces
- Multiple Locations - Onshore and Offshore delivery centers
- Global Team of Associates
- Company-wide Rewards & Recognition
- Strong processes and practices validated by global certifications
- Empowering work culture that promotes enjoyment and loyalty
- Knoah ranks among Top 12 Indian BPOs
- A fun workplace that promotes openness and dialog
- Work culture that promotes gender inclusivity
- Information Security is at core of our processes and practices