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Awards and Certifications
Strong processes and practices validated by global certifications
 
 
arrow Knoah has been recognized in the global 100 list and top 10 Best Rising Star for several years by International Association of Outsourcing Professionals.
arrow We are among very few companies that are Payment Card Industry Data Security Standard 2.0 Compliant.
arrow Knoah practices high standards of Information Security Management System and is certified as ISO 27001:2005 organization.
arrow We are certified for HIPAA (Health Insurance Portability and Accountability Act)
arrow Knoah Solutions, Inc. Awarded a 2015 MVP Quality Award.
 
 
 
 
  Knoah Solutions ranks among
Top Indian BPOs
 
 

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News & Events

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Events

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    CCW

    17th Annual Call Center Week 2016
    (Conference + Expo)
    June 27 - July 01, 2016
    The Mirage, Las Vegas, Nevada

    • The Evolution Of Chat: A Case Study

      Abstract:Knoah & our Consumer Electronics client will share its journey in developing its chat channel from a several person exploratory pilot to handling over 2.5 million chats per year today.
      This presentation will discuss a variety of methods our client uses to promote and deliver a cost effective and high CSAT service and support capability with Chat. Knoah Solutions, will share its best practices in managing the chat agent population.