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serviceServices - Overview

Knoah provides Onshore and Offshore contact center outsourcing services from its world-class global delivery centers in Hyderabad, India and Las Vegas, US.

With over a decade of experience in providing excellent customer service to global Fortune 500 clientele. Knoah has the adaptability that big companies can’t provide and a level of competency and scale that smaller companies can’t deliver on.

Knoah currently offers a wide range of contact center outsourcing solutions that can be mixed and matched to meet the unique requirements of any client and in each solution we give you much more than just agents and workstations.

For a quick overview of our services, check out this video at: http://www.knoah.com/video.html

News & Events

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Events

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  • ccw-new-logo

    CCW

    17th Annual Call Center Week 2016
    (Conference + Expo)
    June 27 - July 01, 2016
    The Mirage, Las Vegas, Nevada

    • The Evolution Of Chat: A Case Study

      Abstract:Knoah & our Consumer Electronics client will share its journey in developing its chat channel from a several person exploratory pilot to handling over 2.5 million chats per year today.
      This presentation will discuss a variety of methods our client uses to promote and deliver a cost effective and high CSAT service and support capability with Chat. Knoah Solutions, will share its best practices in managing the chat agent population.