Culture|Customer experience solutions| Call center services India | Contact center jobs in India

We are passionate about what we do and it shows through the ways we interact with each other, our clients and their customers.

WE VALUE YOU

Our Culture

  • A culture of core values that drive our daily efforts
  • Creating valuable experiences for all stakeholders
  • Becoming an extension of our client’s culture
  • Providing a Global Team of Associates
  • Company-wide Rewards & recognition
  • Award-winning operational practices and technology
  • Empowering work culture that supports family and volunteerism
  • Celebrating and sharing holidays that help us recharge and connect
  • Embracing diversity to create a better workplace
  • Multiple Locations – Onshore, Offshore and Nearshore Delivery Centers
  • World-class work facilities and modern Infrastructure
  • Taking our security commitments seriously

We’ve Created A Culture That Builds The Foundation For Success And Rewards Bright, Driven And Fun-Loving People.

Training

The success of our employees is our number one priority here at Knoah. That’s why, when you join our team, we equip you with right training, the right tools and the right support for your ongoing development, all designed for you to create your very own career path. Our trainers and managers are dedicated professionals who take pride in their work to develop happy agents, capable of providing the ultimate customer experience. We begin by ensuring all leaders at Knoah follow our key Talent Management principles while managing our associates across all business functions. Our training begins with formal classroom training, which exposes you to the right combination of learning activities to support your program. Through coaching, mentoring and ongoing training, you are given the opportunity to engage in valuable on-the-job training activities. Other important areas of development include Succession Planning and Career Development, which also include training curriculum to provide you with a path for success upwards, laterally and across all business areas at Knoah Solutions.

Bravo Awards

Knoah takes pride in our employees’ accomplishments.  We believe in creating an environment that nurtures the small successes on a daily basis on the contact center floor and celebrating the greater successes through our Bravo Awards program.  Our Bravo Awards program creates an atmosphere where everyone can appreciate the efforts of each team member and their contribution to the whole Knoah team.  This monthly event recognizes those who have consistently excelled above and beyond their minimum responsibilities.  The winners are nominated by their peers and are congratulated by the CEO and top management at a monthly presentation ceremony with certificates, badges and pre-paid gift cards.  The top performers from every program are featured on the Wall of Fame displayed at prominent locations within the workplace and our company newsletter.

All Work And No Play… Not A Chance!

WE HAVE FUN. WE CONNECT.

As Knoahites, we continue to learn and grow each and every day by offering variety of opportunities for our employees to socialize and network through regular team-building activities, community care initiatives and client-sponsored events. And we make sure to have fun while we’re at it!

EMPLOYEE ENGAGEMENT

Knoah has multiple employee programs to encourage and engage our employees. These programs give our people a sense of community. From our Fun & Connect committee, to our Sports committee to our Community Service committee, we give our employees a creative outlet that allows them to showcase their talents in other ways outside of just doing their jobs.

FUN AND CONNECT

Co-managed by HR and employees, Knoah Fun and Connect Committee organizes activities such as Knoah Idol, Dance Knoah Dance, Knoah’s got Talent, Family Day celebrations, Quiz competitions, Pajama and Costume Days, etc. throughout the year.
Full of fun and celebration of life, these events bring the required vibrancy and youthfulness in our workplace life.

SPORTS

Knoah has a dedicated sports committee that manages an incredible show of sports every month. We also have a company-wide premier league where team are formed in a club style, managed by respective owners, managers and these teams compete in multiple events throughout the year to bag the much prized annual shield.

THE KNOAH CULTURE

Call center in India | call center in Nevada

Community Service Committee:

Knoah organizes charitable activities for caring and giving back to the communities in which we do business. These activities include blood donation, planting trees for green forestation, Adopt a Family, Food for Change, and we provide career opportunities to physically challenged individuals to motivate and complement their skills. These initiatives extend our ownership towards social development to make our society a better place to co-exist together.
As an equal opportunity employer, Knoah’s policy is to hire employees based solely on their unique qualifications, demonstrated abilities, and capacity to provide the exemplary service our clients have come to expect. Knoah is highly committed to ensuring equal employment opportunity for all individuals. All employment decisions, policies and practices are fully compliant with all applicable laws and regulations regarding workplace discrimination. Knoah will neither engage in, nor tolerate, any discrimination based on an individual’s gender, age, race, national origin, disability or any other classification protected by applicable law. This policy applies to all of Knoah’s officers, managers, supervisors, employees and applicants.

WE GIVE YOU PEACE OF MIND

Knoah gives you peace of mind, allowing you to focus on your growth and your family’s health and well-being. Our comprehensive compensation and benefits program is designed to support the health, wellness and financial security of our employees, from medical coverage to generous paid holidays and vacations.
PAID TRAINING
COMPETITIVE PAY
HEALTH INSURANCE
PAID TIME OFF
RELAXED DRESS CODE
BONUS AND INCENTIVES
(PROGRAM SPECIFIC)
COMPANY-WIDE REWARDS PROGRAM
LUCRATIVE EMPLOYEE REFERRAL PROGRAM
DIRECT DEPOSIT

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