MILLENNIALS BUY CARS, BUT THEY HAVE DIFFERENT PRIORITIES THAN PREVIOUS GENERATIONS WHEN PURCHASING BIG-TICKET ITEMS.
Deal value of Automotives have increased by 60% in 2015 up to $62.1 billion, the highest value of deals in 16 years
Only half 50% agree their operations are currently designed to adapt to changing customer needs.
Only 2% of all customers currently receive service updates via text message or email
Knoah’s clients’ customers increased to 180 from 8 in 2 years from the start of the partnership
One of our client’s customers moved up from rank 20 to rank 1 as the best dealership after implementing Knoah’s actionable feedback
- Tech Support
- Customer Care
- Billing, Retention, Collection
- Online Engagement
- Sales, Cross-Selling, Up-Selling
- Customer Loyalty Management
- Back office service
WE HELP YOU
- Offer Multi-channel support solutions
- Achieve better KPIs at lower cost
- Reduce leakages with our proven operational processes
- Engage customers with industry specific expertise
- Reduce customer support costs with right engage solutions
INDUSTRIES WE SERVE
Our Global and Fortune 500 Clients Trust Their Brands to Us!
We have gained capabilities and experience across a wide range of industries, while developing tenured relationships that span 8+ years with some of the world’s most respected brands.